Training

Navigating Workplace Conflict

2.5-hours
In person
Trainer is Stephanie Manzi, Tricia Driscoll
Course Description

This course provides skills and strategies for supervisors and managers to address conflict in the workplace. Participants will learn to identify levels of workplace conflict and styles of conflict management. Other topics will emphasize positive problem solving and how to re-focus on business.

Creating a Positive Workplace Culture

2.5-hours
In person
Trainer is Stephanie Manzi, Tricia Driscoll
Course Description

This course will help participants learn how to create and foster a positive workplace culture. Participants will learn to identify key areas to clarify expectations, how to hold team members accountable and when to flex and negotiate.

Leading Across Generations

2.5 hours
in person
Trainer is Stephanie Manzi, Tricia Driscoll
Course Description

This course helps supervisors to work with and manage multiple generations in the workplace. Participants will learn characteristics of different generations, approaches to leading different generations and tips for getting unstuck. The goal is a workplace where all team members are contributing effectively.